Ecommerce marketplace development

Our expertise in ecommerce marketplace development, coupled with a deep understanding of the industry, allows us to create ecommerce marketplaces that personalize and elevate the experience of operators, vendors, and customers, allowing you to win over the competition and capture a larger market share.

Choose a type of marketplace to meet your business needs

We know the exact combination of technologies and development approaches that will make your platform cater to the unique needs of the market you want to conquer. Whether you want a B2B, product-based, or P2P marketplace, we have the tools and experience to make it happen.

Product-based marketplaces

For businesses focused on selling goods, we create product-based marketplaces with sophisticated search and filtering options, comprehensive product catalogs, and an intuitive checkout process. Our ecommerce developers use a range of well-tested methods and techniques that enable brands to capitalize on their unique value propositions and help customers to easily find, buy, and review products.

Peer-to-peer marketplaces

If you’re looking to create a platform that connects people directly and allows them to facilitate transactions without involving a third party, we are ready to deliver a comprehensive peer-to-peer marketplace for you. We use P2P-specific ecommerce modules that help vendors to present their offerings in the best light and nudge customers to explore products for longer periods of time.

Service-based marketplaces

With service-based marketplaces being on the rise these days, such a platform can open doors to radical growth opportunities. Our experience allows us to build a platform that features social media-like customer and provider profiles, comprehensive review and booking systems, multiple payment options, and more.

B2B marketplaces

B2B ecommerce marketplaces are great for businesses that want to connect suppliers, manufacturers, and wholesalers in a single place. With our technological proficiency and vast experience in logistics and manufacturing industries, our B2B solutions foster fruitful partnerships and improve the bottom lines of every member of the ecosystem.

Whether you want to create a comprehensive B2C, B2B, or P2P marketplace, *instinctools is up to the task.

Why *instinctools

Increase speed to market

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Reduce development cost

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Assure information security

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Get high-quality software

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Scale team up and down

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Pick the path of ecommerce marketplace development

Instinctools’ engineers are proficient in both crafting ecommerce marketplaces from scratch and assembling platforms using pre-built frameworks and technologies. Whether you need record time-to-market speed or custom high-end solutions, we can deliver.

Platform-enabled marketplace development

Although platform-enabled marketplace development is sometimes compared to assembling a Lego kit, masterfully configuring pre-built solutions takes years of experience and a thorough knowledge of a platform’s architecture, advantages, and limitations. Here, at *instinctools, we tick all the boxes.

Custom marketplace development

With a tailored approach to ecommerce web development, you can exceed the expectations of your target audience by integrating never-before-seen design elements and features. Depending on what niche you’re targeting and what kind of products and services you want to provide, we will select specific development methodologies to meet your needs. 

Transform your vision into reality with our ecommerce marketplace development services

At *instinctools, we understand the necessity of having a well-crafted and secure platform that empowers customers to find what they need quickly and easily. We strive to develop marketplaces that meet your business objectives, delight customers, and allow you to stand out from the competition. Our ecommerce store development services include:

Upgrade and support

While we take pride in delivering solutions in their best state possible, post-launch platform optimization based on user feedback never fails to improve platform performance an inch further. Whether it’s a hard-to-reproduce bug or a missing quality-of-life feature, our engineers are up to the task. 

Consulting

We go above and beyond technology advisory to ensure that you succeed in this increasingly competitive industry. Our team has 20+ years in Ecommerce, being a reliable tech partner for different types of companies in many markets. We lay down all this expertise for your project’s success.

Development and deployment

With decades of experience in helping ecommerce businesses, we know how to create resilient marketplace architectures that welcome third-party integrations and can be scaled on demand. Our ecommerce developers have the necessary know-how to find the balance between platform performance, customizability, security and cost-efficiency. 

Design and user experience

Every ecommerce website UX and UI decision we take is based on the specific characteristics of your end users. This is why we start with a thorough analysis of your target audience and their expectations. This way, we verify that the user journey is as intuitive as possible and significantly increase the likelihood of one-time buyers becoming long-term customers. Our vetted specialists craft different layouts and UX designs to enable seamless experiences across multiple devices and platforms, ensuring that customers can easily navigate, search, and make purchases without any barriers.

Build the ecommerce marketplace platform of your imagination.

Pack your marketplace solution with all-encompassing functionality

Our ecommerce solutions come with a wide range of features that make lives of brands, vendors, merchants, customers, and logistics companies easier.

Admin tools and capabilities

Let admins monitor and analyze all the data they need:

  • Marketplace management. Manage customers and vendors, compile reports, and adjust website settings from a single place.
  • Vendor management and coordination. Provide sellers with an intuitive knowledge base, enable self-registration, automate billing, and manage withdrawal requests with ease.

Vendor functionality

Equip vendors with a stack of tools that streamline their day-to-day activities and help them sell more:

  • Pricing control. Allow vendors to have full control over promotional activities, discounts, subscriptions, and pricing models and easily track their financials with embedded report generation tools.
  • Tax management. We augment the platform with modules that handle taxes automatically, giving your vendors peace of mind and increasing their loyalty.
  • Inventory management. Let vendors monitor product stock, manage orders, keep track of purchase histories, and streamline order fulfillment.
  • Order and return management. Help vendors manage orders, returns, and refunds and track shipment statuses without ever leaving your platform.
  • Multiple storefronts. Add another layer of personalization by creating multiple storefronts that feature different appearances, languages, and currencies.
  • Performance dashboards. Help vendors succeed by providing them with insights into sales, orders, and product performance.
  • Inventory management. Let vendors monitor product stock, manage orders, keep track of purchase histories, and streamline order fulfillment.
  • Multiple storefronts. Add another layer of personalization by creating multiple storefronts that feature different appearances, languages, and currencies. 
  • Order and return management. Help vendors manage orders, returns, and refunds and track shipment statuses without ever leaving your platform.
  • Performance dashboards. Help vendors succeed by providing them with insights into sales, orders, and product performance.

Customer-specific features

Ensure your customers’ journey is intuitive and personalized:

  • Faceted navigation. Make browsing your marketplace easier and more enjoyable by adding advanced search capabilities.
  • Product rating and reviews. Elevate the customer experience by adding product ratings and user-generated reviews to the mix.
  • Personalization. Drive upsells and cross-sells with the help of advanced personalization algorithms that offer tailored recommendations.
  • Buyer-seller communication. Streamline communication and make customers want to stay on the platform for longer by enabling buyer-seller chats.
  • Efficient layout with short load times. Use our expertise to provide customers with a layout that feels familiar, while keeping loading times to a minimum.
  • Multiple payment options. Provide customers with the freedom of choice by integrating an array of payment methods.
  • Personal voice assistants. Take user experience to the next level by allowing customers to search and purchase products via voice commands.
  • Efficient layout with short load times. Use our expertise to provide customers with a layout that feels familiar, while keeping loading times to a minimum.
  • Personal voice assistants. Take user experience to the next level by allowing customers to search and purchase products via voice commands.
  • Buyer-seller communication. Streamline communication and make customers want to stay on the platform for longer by enabling buyer-seller chats.
  • Multiple payment options. Provide customers with the freedom of choice by integrating an array of payment methods.

Make your ecommerce solution the go-to destination for your customers.

Featured success stories

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Get a competitive edge with advanced technologies in ecommerce

Our ecommerce web developers strive to stay ahead of the game by relying on cutting-edge technologies such as AI, AR/VR, and IoT. These can help your business stand out from the competition, keep customers engaged for longer, and increase their loyalty.

AR/VR

If you are looking to stand out from the crowd, then incorporating AR/VR into your platform is among the most effective ways to do that. Let customers try on virtual clothes and experience products as if they were real-life objects with the help of 3D models and detailed animations.

Machine learning

From hyper-personalization to customer support automation to predicting customer behavior, machine learning is often the only missing ingredient to make your ecommerce business achieve new milestones. Our engineers know how to unleash ML’s full capabilities and improve customer experienceon all fronts. 

IoT

The Internet of Things is expected to drive the future of retail, and we can help you get there. By integrating IoT devices into your platform, you can provide your customers with the reassurance and transparency they crave. This will allow them to monitor their orders, track their shipments in real time, and receive automated notifications.

What our clients say

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Patrick Reich
Co-Founder & CEO

The expectations for the quality of the initial product were very high. I think *instinctools did a great job ensuring those expectations are met. We met the developers we were going to be working with and it quickly became apparent that they are very qualified and were able to deliver the vision that we had from our side for the product. They clearly told us what they were going to do, and if there were questions or problems along the way, they clarified them really quickly thanks to transparent communication.

Dimitri Popolov
Research Data and Systems Manager

We had a tight delivery deadline and *instinctools has been able to find another developer and assign him to our project from one day to another. And we’ve been able to successfully deliver this project. When the partner is good, things are just getting done. And that was the case with *instinctools.

Matti Vesterinen
Solution Development Manager

The quality has been good. It’s been on the expected level: things come on time, we have a good visibility on the things that *instinctools developers are doing and performing for us, communication is good. Wherever we see that we need some more exra resources, we have found *instinctools to be a good partner in helping us out on those areas.

Tim Rosenberger
Director, Global R&D

I’ve been impressed by the available skillset, tthe flexibility to ramp up resources quickly, and the scalability to extend development teams on short notice. I look forward to continue collaboration with *instinctools and their contribution to our projects.

Richard Lohwasser
Co-Founder & CEO

People at *instinctools are quite tech heads, which I like. They have used very advanced libraries, advanced techniques, advanced coding paradigms. So the advantage is that we get reusable code, that we get well-testable code, we get well-maintained code.

Dr. Jonas Block
Product Owner

The *instinctools team exhibits the flexibility and professionality required for young companies. You can rely on their tested structures and processes that integrate nicely with your internal workflows. Being able to grow your team quickly with experienced professionals that start delivering value immediately and without a long interview process is a huge help. And personally, you will be working with a team of kind and interesting people.

Nadine Walther
Co-Founder & CEO

The team is dependable when it comes to managing time and finances, consistently staying within the designated budget. We’re pleased with *instinctools. Their business analysts are exceptional. They serve as the spokespeople between technology and business, representing both sides effectively.

Jeanine Shepstone
Senior Technical Writer

Instinctools is good at understanding the technical issues – once an issue is outlined, they do not need repeated explanation. They also do not simply accept a proposed solution, but they think about it and propose a better solution. I was really impressed by the custom interface they built for us – we outlined the requirements, and they implemented them in a user-friendly way that makes the interface a pleasure to use.

Win vendors’ attention with marketplace integrations for omnichannel commerce

Ecommerce is no longer just about digital sales, but rather a combination of all existing customer touchpoints. By integrating your marketplace with other platforms, you can provide your users with an omnichannel experience that drives customer engagement, increases loyalty, and boosts sales. 

ERP

ERP integrations are among the most sought-after features in ecommerce, as they enable vendors to offer a seamless omnichannel experience. We help our clients leverage the power of these integrations by syncing product, customer, and order data across multiple channels. This ensures that vendors can provide customers with the same product inventory, shopping experience, and order status regardless of the sales channel.

CRM

Staying on track for your specific audience’s buying patterns and preferences is often the most difficult challenge when it comes to omnichannel commerce. Our team provides CRM integration that reveals new ways to up- and cross-selling, and personalize customer experiences.

PIM

Consistently accurate and up-to-date product information can be a breaking point for customers when choosing to use your ecommerce marketplace over competitors. We provide PIM integrations to ensure that vendors have access to accurate product data at all times and that customers don’t need to double-check product availability.

Logistics software

Our ecommerce development services also include integrating logistics software into online marketplaces. By doing so, vendors can provide accurate delivery estimates, track shipments, and monitor fulfillment progress, fostering trust between buyers and sellers and facilitating a more transparent trading environment.

Payment gateways

Allow customers to pay for their orders with ease by integrating payment gateways into your platform. Our engineers are experienced in providing ecommerce websites with secure, reliable, and PCI-compliant payment solutions, allowing your customers to be confident in their next purchase decision.

Customer support

Customers want to feel like you are always there for them. Impeccable customer support agent management is a must, but making this a reality calls for a robust technological backbone. Our developers know how to configure a range of customer support tools, including AI-based conversational chatbots, knowledge bases, and self-service helpdesks to ensure your customers receive the service they deserve when they need it.

Data analytics

We firmly believe that the overall success of an ecommerce business is closely tied to how much it relies on data for its daily decision-making. This is why we provide a comprehensive suite of solutions that ecommerce marketplaces can use to monitor and analyze user engagement, improve product and service offerings, and identify growth opportunities.

PWA for marketplace development

You’ve probably noticed that almost any successful ecommerce website feels more like a native mobile or desktop app rather than a webpage. In most cases, this is because it has been developed as a Progressive Web App (PWA). Owing to our prowess in JavaScript, we know how to achieve smooth animations and minimize load times, so you can drive user engagement and increase click rates.

Mobile commerce development

According to Statista, the m-commerce market comprises nearly 73% of total ecommerce. 
We know how to squeeze the most from the latest technologies to make the mobile version feel like a natural extension of your desktop website. Our designs aim to help customers easily find what they are looking for and our engineers make your mobile app perform equally fast on any browser and device.

Put your ecommerce marketplace ideas into motion with *instinctools.

Awards and recognition

FAQ

What are the 4 types of e-marketplaces?

The four types of e-marketplaces are product-based, service-based, peer-to-peer (P2P), and business-to-business (B2B).

How do I create an ecommerce marketplace?

Creating an ecommerce marketplace is a complex process that calls for experience in many domains, including web development, design, and marketing. You will need specific skills to set up a website, integrate payment systems, configure a cloud platform, and more. Unless you can download 20 years of web development expertise via Neuralink, it's always better to consult with an experienced vendor like *instinctools.

What is an ecommerce marketplace?

An ecommerce marketplace is an online platform that provides sellers with a convenient way to present and sell products and customers to easily find and purchase them.

How much does ecommerce development cost?

The cost of developing an ecommerce marketplace depends on the complexity and features of your project. There is a huge gap in price depending on the features you want to introduce. For example, a P2P website with a custom ML-based recommendation engine and AI-based automated customer support bot will cost more than a basic B2C ecommerce platform with payment gateway integration.

How do I hire an ecommerce developer?

Finding the right ecommerce developer for your project can be a challenging task. You should look for experienced developers with a proven track record in developing ecommerce solutions that are similar to your project. To make the process easier, you can contact a specialized ecommerce development company like *instinctools.

What are the stages of ecommerce development?

The stages of ecommerce development typically include project kick-off, ecommerce website design and development, testing, launch, and maintenance.

Anna Vasilevskaya
Anna Vasilevskaya Account Executive

Get in touch

Drop us a line about your project at contact@instinctools.com or via the contact form below, and we will contact you soon.